Phone numbers

Admins add phone numbers from Settings → Channels. Numbers can support SMS, voice, or both.

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Add a number

1. Go to Settings → Channels.
2. Click Add phone number.
3. Choose United States or Canada.
4. Optionally enter an area code.
5. Select a number.
6. Click Add number.

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Assign a number

After a number is added, use it in one of these places:

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Avoid conflicts

A phone number already used by an inbox or outbound sender may not be available in another setup flow. Review the In use badge and tooltip in Settings → Channels before reassigning numbers.