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Email domains let Clearline send and receive email from addresses on your domain or subdomain.

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Add a domain

  1. Go to Settings → Channels.
  2. Click Add custom domain.
  3. Enter the domain.
  4. Save the domain.
  5. Add the DNS records shown in Clearline.
  6. Wait for the domain status to become Verified.

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Use a verified domain

Verified domains can be used for:
  • Shared inbox email addresses.
  • Outbound campaign email senders.
  • Appointment notification email.

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Domain statuses

StatusMeaning
PendingDNS records are not verified yet.
PartialSome DNS records passed verification.
VerifiedThe domain is ready to use.
FailedDNS verification failed.
Screenshot placeholder: add the domain verification screen with DNS records.