> ## Documentation Index
> Fetch the complete documentation index at: https://help.useclearline.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Compliance settings

> Configure suppression rules and global contact-frequency limits.

Use **Settings → Compliance** before launching outbound campaigns or agent-driven follow-up. Compliance settings help prevent messages to blocked contacts and contacts who have already received too many messages.

## Block list

The block list stores email addresses and phone numbers that should not receive outreach.

To block a contact method:

1. Go to **Settings → Compliance**.
2. Click **Block**.
3. Choose **Email** or **Phone**.
4. Enter the email address or phone number.
5. Save the block.

Blocked contacts can be unblocked from the same table.

## Contact limits

Global contact limits skip contacts who have already received too many messages.

| Setting                          | What it controls                                                   |
| -------------------------------- | ------------------------------------------------------------------ |
| **Enable global contact limit**  | Turns contact-frequency checks on or off.                          |
| **Maximum messages per contact** | The maximum number of messages allowed during the selected period. |
| **Period**                       | Day, week, month, year, or total.                                  |

<Tip>
  Configure contact limits before enrolling recipients in outbound campaigns. This prevents accidental over-contacting across campaigns and inbox workflows.
</Tip>

<Info>
  Screenshot placeholder: add the compliance settings page with a sample suppression list and contact limit.
</Info>