> ## Documentation Index
> Fetch the complete documentation index at: https://help.useclearline.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Recipients

> Add contacts to outbound campaigns and monitor recipient progress.

Recipients are the contacts enrolled in an outbound campaign. Each recipient has a status, next step, related conversation, and outcome when available.

## Add a contact to an outbound

You can add a contact from the contact detail page:

1. Open a contact.
2. Find the **Outbounds** section.
3. Click **Add to outbound**.
4. Search for the outbound campaign.
5. Add the contact.

## Recipient status

Recipients can be active, paused, completed, or in another campaign-specific state. Use the status column to understand whether Clearline is still working the sequence for that contact.

## Conversation link

When a recipient has a conversation, open it from the outbound recipient table. The conversation shows the messages, calls, assignment, contacts, and team activity tied to that recipient.

## Before enrolling recipients

* Confirm compliance settings are configured.
* Confirm the sequence has no setup warnings.
* Confirm senders are configured.
* Confirm each recipient has the contact fields required by the selected channels.

<Info>
  Screenshot placeholder: add the outbound recipients table with status, next step, and conversation link.
</Info>