> ## Documentation Index
> Fetch the complete documentation index at: https://help.useclearline.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Appointment types

> Create and configure bookable services.

Appointment types define what customers can book. Create appointment types from **Settings → Appointment types**.

## Create an appointment type

1. Go to **Settings → Appointment types**.
2. Click **Add appointment type**.
3. Enter a title.
4. Optionally add a description.
5. Set the duration in minutes.
6. Continue into the appointment type editor.

Clearline creates a slug from the title and assigns the first available active workspace member as the initial advisor.

## Details

Configure:

* **Title** shown to customers.
* **Color** used in scheduling views.
* **Description** shown on the booking page.
* **Duration** in minutes.

## Advisors and routing

Add team members who can be booked. Then choose an assignment strategy:

| Strategy            | Behavior                                            |
| ------------------- | --------------------------------------------------- |
| **First available** | Books the first advisor with matching availability. |
| **Round robin**     | Distributes appointments across advisors.           |
| **Contact owner**   | Prefers the contact owner when available.           |

## Availability

Configure the weekly schedule, buffers, minimum notice, maximum advance days, and time-slot interval. Times are shown in the workspace timezone.

## Advanced policy

Advanced settings control whether bookings require manual confirmation and whether customers can cancel or reschedule.

<Info>
  Screenshot placeholder: add the appointment type **Details** and **Advisors** tabs.
</Info>